Frequently Asked Questions

Yes, at least 1 operator will be on site to help ensure you have a seamless, efficient and fun Digi Booth experience

To reserve equipment and block off a calendar date and time, a deposit amount is required. Deposits are subject to change during offers, discounts or package deals.

Our team is likely to come set up the equipment as early as two hours, but no later than 30 minutes before the photo booth activation time. The activation time is the time frame you booked for guests to be able to interact and enjoy!

We accept all major Visa, Mastercard, and American Express. Using our secure booking portal, you will receive estimates, invoices, receipts, and other communications through our portal for a seamless, centralized and organized experience. We also accept Cashapp, Zelle, Paypal and Venmo

We typically require a minimum of 10x10 sqft. However, if venue layout, table arrangements, decor, guest traffic flow, bar area or other factors will interfere with providing a seamless, fun and efficient photo booth experience, the more space the better!

If we are not able to provide the expected or paid services due to “Courtesy Cancellation” or “Equipment Defects”, a full refund including the deposit will be made to customer within 7-10 business days. You can reschedule/cancel the date or time of your experience within 72 hours of booking.  Please understand that deposits for any amount are non-refundable.