

Frequently Asked Questions
Will a Photo Booth operator be present at the event?
Yes, at least 1 operator will be on site to help ensure you have a seamless, efficient and fun Digi Booth experience
Is a deposit required to book?
To reserve equipment and block off a calendar date and time, a deposit amount is required. Deposits are subject to change during offers, discounts or package deals.
Set up time vs. Photo Booth activation time.
Our team is likely to come set up the equipment as early as two hours, but no later than 30 minutes before the photo booth activation time. The activation time is the time frame you booked for guests to be able to interact and enjoy!
Accepted Payment Methods
We accept all major Visa, Mastercard, and American Express. Using our secure booking portal, you will receive estimates, invoices, receipts, and other communications through our portal for a seamless, centralized and organized experience. We also accept Cashapp, Zelle, Paypal and Venmo
How much space is required for a video/photo booth set up?
We typically require a minimum of 10x10 sqft. However, if venue layout, table arrangements, decor, guest traffic flow, bar area or other factors will interfere with providing a seamless, fun and efficient photo booth experience, the more space the better!
Cancellations & Reschedules
If we are not able to provide the expected or paid services due to “Courtesy Cancellation” or “Equipment Defects”, a full refund including the deposit will be made to customer within 7-10 business days. You can reschedule/cancel the date or time of your experience within 72 hours of booking. Please understand that deposits for any amount are non-refundable.